Terms and conditions

All orders from our online store, you accept the terms and conditions that follow. We reserve the right to change these terms and conditions at our discretion at any time without notice. All orders and purchases made through this website are subject to these terms and conditions.

Use of this website and the orders placed are subject to the laws and jurisdiction of the courts of the Province of Quebec and the laws of Canada applicable. User is obliged to comply with these laws. All prices are in Canadian dollars and all charges are processed in Canadian dollars. All prices on this website are subject to confirmation. You agree to pay all fees payable in relation to your order.

 

Errors, availability and price of products

rlmarine.com strives to ensure that the information provided on its website is current and accurate. However, it is possible that errors, inaccuracies, omissions (including incorrect specifications for products) or other errors occur from time to time. rlmarine.com can not guarantee that products and services advertised on the Website will be available when ordered or after ordering. rlmarine.com does not guarantee that the content of the website, including, without limiting the generality of the foregoing, product descriptions or photographs thereof, is accurate or complete.

rlmarine.com reserves the right to correct any error, inaccuracy or omission at any time without notice and without liability to you or any other person; it can also change at any time the products advertised or sold on its website, prices, costs, products, any promotional offers and any other element of the website content without notice and without liability to you or any other person; it can also reject, correct, cancel or terminate any order, including accepted orders for any reason it deems reasonable.

Order processing

Orders are processed only during working days, from Monday to Friday from 8h to 17: 30 h.

The time may vary if there is a product out of stock. You will be notified by email quickly if that is the case.

 Information provided and Privacy

Any information you provide through the website, or by telephone, including information on registration and a transaction must be true, accurate, current and complete. rlmarine.com will rely on the information you provide. You will be responsible for any loss, damages and additional costs that you, rlmarine.com or any other person may incur as a result of the fact that you have provided false information, inaccurate, incorrect or incomplete or due to your failure to update information on your record.

rlmarine.com treats your personal information in accordance with its Privacy Policy, which you can see below.
Use of personal information

Personal information includes your name, address, telephone number and email address

We may use your personal information to respond to product requests, services or information; providing customer service; administer contests or promotions; offer new products and services; evaluate and improve the effectiveness of our website or our marketing activities; adapting our offers according to your preferences.

We may also collect and summarize customer information in a format that no longer identifies the individual for statistical purposes.

 

Use non-personal information

Like many other online businesses, we automatically collect certain non-personal information about users of the website. This information does not identify you. They include your computer's IP address, the IP address of your Internet service provider, the date and time you visited the web site, the Internet address of the Web site from which you linked directly to our site, the operating system you are using, the sections of the website you visit, the website pages you read and images viewed, and the content you download from the Web site.

This non-personal information is used for administration of the website and the same system as for the improvement of the site.

We may also use non-personal information to compile reports on demographics, usage patterns and purchases of users of the Web site, then deliver them to advertisers and others. None of the tracking information in the reports can be bound to the identity of the user or any other personal information about her. We can also link tracking information with personal information voluntarily provided by users of the site. The combined information and are treated as personal information and may be used and disclosed only in accordance with this Policy.

implied consent

When we ask you to provide personal information for a purpose, your consent is implied. For example, we can deliver the product you have purchased if you provide us with your address and phone number.

We never sell your personal information. However, we may share your information with third parties acting on our behalf, such as a delivery service, repair, etc., depending on what is permitted or required by law.

 

explicit consent

When we ask you to use your personal information to recommend products or services, your consent is explicit. You always have the option to refuse having your information used for this purpose. For example, when you subscribe our newsletter, we consider you give us permission to send you information about promotions. Also, you can always choose to cancel your subscription. In each newsletter we send you, we explain you how to decline further email.

This policy may change over time to adapt to changes in our service to changing technologies and laws. Do not hesitate to contact us for any questions about our privacy policy.

 

Termination

rlmarine.com may, in its sole discretion, modify, restrict, suspend or discontinue the Website without notice or liability to you or any other person. However, this Agreement and all other then existing agreements between you and rlmarine.com continue to apply and be binding.

Governing law and dispute resolution

This Agreement, your access to and use of the Website, and all related matters are governed by the laws of Quebec and the federal laws of Canada. Any dispute between you and rlmarine.com or any other person arising from or connected to the website or this Agreement or any related matters (collectively "Disputes") will be resolved before the courts of Quebec and you irrevocably submit to the exclusive jurisdiction of these courts in respect of any dispute.

If any provision of this Agreement is deemed unlawful, void or unenforceable for any reason, that provision shall be deemed to be severed from this agreement and the remaining provisions will remain in effect and fully applicable