Order processing

Orders are processed only during working days, from Monday to Friday from 8h to 17h.

The time may vary if there is a product out of stock. You will be notified by email quickly if that is the case.

The products are delivered to the address specified by the customer on the order form. All products leave our premises in perfect condition. If a product arrives in poor condition, a new identical product will then be returned without charge

As in any expedition, it can be delayed or that the product gets lost. In such cases, we contract the carrier to start an investigation. Every effort is made, as long as necessary, to find this package.

We disclaim any responsibility for the longer delivery times because of carrier, including for loss of products, bad weather or strikes.